Privacy Policy

Barbara Campbell Training + Consultancy Ltd ("we", "our", "us") are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or interact with us in relation to our services.

Effective Date: This Privacy Policy was last updated on 28th February 2025

1. Information We Collect

We may collect and process the following data:

  • Personal Identification Information: Name, job title, and contact details (e.g., email address).

  • Demographic Information: Postcode, preferences, and interests.

  • Survey and Offer Data: Responses to customer surveys or promotional offers.

  • Other Information: Relevant to your interactions with us or customer feedback.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver our services and meet your needs.

  • To Improve Services: To enhance our website and the services we provide.

  • Marketing Communications: We may send you promotional emails about our products, services, special offers, and other information that we think may interest you, based on the contact information you've provided. You can opt-out at any time.

  • Market Research: We may contact you for market research purposes via email, phone, or post.

  • Customization: We may use the information to personalise our website and improve your experience.

3. Legal Basis for Processing Your Data

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: If we rely on your consent to process data, we will ask for it explicitly (e.g., when signing up for our newsletter).

  • Contractual Obligation: We process data necessary for fulfilling contractual obligations with you (e.g., providing our services).

  • Legitimate Interests: We process data based on our legitimate business interests, such as improving our services, direct marketing (with the ability to opt-out), and fraud prevention.

  • Legal Obligation: We may process personal data if required by law.

4. How We Protect Your Information

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, and destruction.

5. Cookies

We use cookies on our website to help us analyse web traffic and enhance your browsing experience. A cookie is a small file placed on your computer’s hard drive. It helps us tailor the website to your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer.

Cookie Types:

  • Necessary cookies: Required for the operation of our website.

  • Analytical cookies: Help us improve our website by collecting information about how users interact with the site.

Cookie Management: You can accept or decline cookies via your browser settings, and more information can be found in our [cookie policy](insert link).

6. Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site via these links, we do not have control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting those sites. We encourage you to review the privacy policies of any external websites.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You can request that we delete your personal data, under certain conditions.

  • Right to Restriction: You can request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object: You can object to the processing of your personal data, under certain conditions.

  • Right to Data Portability: You can request that we transfer your data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at:

Barbara Campbell Training + Consultancy Ltd
Email: [barbara@barbaracampbelltraining.co.uk]
Postal Address: 19 Millwater Lodge, Ahoghill, Co. Antrim, BT42 2RS

8. Sharing Your Information

We do not sell, lease, or share your personal data with third parties except in the following cases:

  • Service Providers: We may share data with third-party service providers who assist us in delivering services (e.g., hosting, email marketing).

  • Legal Requirements: We may share data if required by law or to protect our rights.

  • Third-Party Promotions: With your consent, we may share your information to send you information from selected third parties that we believe may interest you.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. Once data is no longer needed, we will securely delete or anonymise it.

10. International Transfers

If we transfer personal data outside the UK, we will take appropriate steps to ensure that the data is protected in accordance with UK data protection law, including the use of appropriate safeguards (such as Standard Contractual Clauses).

11. Contact Us

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights under GDPR, please contact us at:

Barbara Campbell Training + Consultancy Ltd
Email: barbara@barbaracampbelltraining.co.uk
Postal Address: 19 Millwater Lodge, Ahoghill, Co. Antrim, BT42 2RS

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.